The Four Types of Media: Rented, Owned, Paid, Earned

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When we develop our outreach strategy for a client, we include plans for each of the four different types of media: 

Rented Media: Platforms or channels where you share space with others but do not own or control.

Owned Media: Channels that are company-specific and where you control the content and platform.

Paid Media: Advertising you pay for to promote content through various channels.

Earned Media: Publicity gained through promotional efforts other than advertising.

Let’s dive deeper into each of these different types, so you can see how they work together and what they can each do for your brand.  

What is rented media?

Social media, baby! Rented media has become a huge component of digital marketing and PR strategies because the majority of consumers use social media. This includes branded B2B content, original content posted on brand platforms, as well as the content that brands share from other outlets.

Rented media has two components, though. It’s about putting content out there, but it’s also about the exchange you have with your audience. Interacting with audiences through rented media, or social media, can boost a brand’s trustworthiness. This could be through Instagram or Facebook Live sessions, through discussions in the comments on LinkedIn, and so on.

What is owned media?

Owned media is everything that the company or brand has full control over. Think of a website, a blog, original content, videos, streaming sessions, infographics, and white papers. These are the assets that fuel the other three types of media, and they’re equally as important in building a successful B2B marketing strategy.

Owned media is essential because it is the most direct way that potential customers come in contact with your brand.

Specialist ID’s blog is a great example of owned media. The content created on their blog is something they have total control over, and it’s something they can share on their other owned, as well as rented, platforms.

What is paid media?  

Paid media includes everything from PPC (pay-per-click) ads to B2B influencer marketing, social media ads, and sponsored content (like advertorials or guest columns that you pay for in exchange for exposure). 

While it’s nice to think that if you create great content, it will work on its own to get eyes on your brand, you simply can’t rely on organic reach alone. With the sheer volume of content online, the competition is too great to guarantee your audience’s attention. 

Plus, a paid media strategy is important for your digital marketing because it can extend your brand’s reach to audiences that would not have been able to find you organically. Paid media helps brands target the right people at the right times, so they can cut through the noise online and increase brand awareness.

Here at Zen Media, we use paid ads on social media, PPC, and email marketing to extend our reach (read: we practice what we preach). 

What is earned media?

When you think of traditional public relations, you’re probably thinking along the lines of earned media. Within the scope of earned media, you’ll find mentions in newspapers, trade publications, magazines, podcasts, radio, TV, and so on. “Media hits” are earned media, anything that draws the attention of the press so that your brand visibility is increased.

Earned media might seem like a very traditional or typical strategy, but it’s certainly not outdated. A comprehensive PR and marketing strategy relies on elements of earned media because outlets — like newspapers, trade publications, magazines, podcasts, radio, TV, and more — have credibility and reach that most companies don’t. A feature in an earned media outlet augments both your brand’s reputation and trustworthiness, while also extending the reach of your brand.

Anyone can (and should!) buy an ad, but when you earn the right to be featured in an article you’re elevated to an entirely new level of credibility and recognition.

Continue reading: Actionable strategies to make the most of B2B sales and marketing in 2024

How Dark Social Plays Into ROPE

While we just outlined the visible, or public, forms of media and advertising, there’s another form of media that cannot go unmentioned: Dark social. 

Dark social is when media is sent and received privately. This includes WhatsApp, Facebook Messenger, and other private forms of one-to-one or small group chat communication. An estimate shows that 12.1% of mobile users in the U.S. use WhatsApp, and 56.8% use Facebook Messenger. 

The number of shares that happen via this method is massive—according to data from RhythmOne, 84% of shares happen via dark social. This presents an obvious problem: how do you track dark social shares? To some degree, you can’t—at least not for rented or earned media. With the right software, however, you can track the reach of your owned media, even on dark social. 

Since so much share traffic happens on dark social, you will need to trust that the combination of media channels assures that your brand is being seen (and shared!). It’s up to your marketing team to ensure that the components of ROPE are playing well together to keep people’s eyes on your brand and grow audiences in different spaces, whether you can track them or not.

Our founder, Shama Hyder, first mentioned the links between ROPE and dark social on the Marketing Leadership Podcast: Strategies from Wise D2C & B2B Marketers. In the episode, Shama emphasizes the problems brands might encounter when they isolate each component and try to serve an outdated top- or bottom-of-funnel marketing model. 

Instead, brands can lean on ROPE and dark social to understand the “messy middle,” or the true representation of the modern buyer’s journey that sees consumers experiencing a constant state of research and exposure—both publicly and privately—before purchasing.

When brands implement a ROPE strategy that includes dark social, they increase their exposure and conversion rates as a result.  

How do the separate pieces of the ROPE Marketing Model work together?

Each element of the ROPE Marketing Model relies on the others. For example, to create social posts that drive sales, brands need content to share online—what we would call owned media. To grow a following for this owned media, brands need earned media to direct potential buyers to the content. And to direct potential buyers to the content that companies and brands need to share their work online, you need rented and paid media.

Each element is connected. 

How does the customer buying journey work with the ROPE Marketing Model? 

As you can see in the illustration, the customer buying journey is not linear—it starts, continues, doubles back on itself, and interacts with each of the types of media at different times and in different ways. 

This is why reaching your customers through multiple channels, multiple types of content, and at many different points throughout that journey is so important. That, in a nutshell, is what the ROPE Marketing Model does.

Building a successful digital PR and marketing strategy requires all of these facets because, when combined, they have a greater success rate for reaching the target audience.

Continue reading: Why Do You Need Digital Market Research?

Is the ROPE Marketing Model effective? 

We wouldn’t use it if it wasn’t, *wink wink.* Curious about what this could look like for you? Send us a note — let’s talk it through.

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Day 6: How to Stay Relevant on Dark Social (Extra Credit)

Ready for some extra credit? I’m about to throw you some jaw-dropping stats.

In today’s B2B landscape, thought leadership content is more important than ever.

But B2B brands aren’t going all in. Why?

It isn’t as easy to track as other initiatives.

Here’s the thing, though: 

Even if it’s hard to measure, it’s still meaningful.

According to the 2024 Edelman-LinkedIn B2B Thought Leadership Impact Report, 52% of decision-makers and 54% of C-level executives spend over an hour a week consuming thought leadership content. 73% report trusting this content more than marketing materials.

And they don’t leave comments. They don’t hit the like button. 

They share it on dark social, privately. 

The impact is undeniable.

75% of decision-makers have explored a product or service they weren’t considering after consuming thought leadership content, and 60% realized their organization was missing an opportunity thanks to it.

If you thought those numbers sounded impressive, wait until you read this: 

90% are more receptive to sales outreach from companies that share consistent, high-quality thought leadership.

86% are more likely to include these companies in the RFP process (seat at the table, anyone?), and 60% are willing to pay a premium to work with them. 

You can’t make this up!

As long as B2Bs continue to choose the merely measurable over the meaningful, they’ll keep missing golden opportunities. Now that you know, you can stop your brand from falling into this trap. Stay vigilant by frequently asking yourself these 4 questions: 

Question 1: How does our thought leadership content support our overall business goals and objectives?

Action: Ensure that your thought leadership content strategy is aligned with your company’s overarching business objectives, such as increasing market share, driving revenue growth, or establishing your brand as an industry leader.

Result: Ensure alignment with business objectives.

Question 2: Does our thought leadership content address the most pressing challenges, questions, and aspirations of our target audience?

Action: Conduct thorough research to understand the needs, preferences, and pain points of your target audience. Develop thought leadership content that provides valuable insights, solutions, and perspectives that resonate with their specific challenges and goals.

Result: Stay focused on customer needs.

Question 3: How can we track and measure the engagement and impact of our thought leadership content, even if it’s not as straightforward as other marketing metrics?

Action: Implement a comprehensive measurement framework that goes beyond simple metrics like likes and comments. Track indicators such as time spent on page, scroll depth, content downloads, newsletter sign-ups, and referral traffic. Use surveys and feedback loops to gather qualitative insights from your audience on how your content has influenced their perceptions and decisions.

Result: Accurately track engagement and impact.

Question 4: How can we ensure that our thought leadership content is effectively integrated with our sales and marketing efforts?

Action: Collaborate closely with your sales and marketing teams to develop a cohesive content strategy that supports the entire customer journey. Use thought leadership content to nurture leads, support sales conversations, and establish your brand as a trusted resource. Provide your sales team with the tools and training they need to leverage thought leadership content effectively in their outreach and interactions with prospects.

Result: Synergistic integration with sales and marketing.

And that’s a wrap! You’ve reached the final email of the 5-Day MBA in PR. Congratulations!

You now know more about earned media and PR than the majority of business leaders out there.

Over the past week, you’ve seriously leveled up your knowledge and your game.

On Day 1, you explored different types of PR and learned how to choose what makes sense for you.

On Day 2, you discovered why a strategic distribution plan is vital to the success of earned media efforts.

On Day 3, you identified a crucial media reframe needed for maximizing visibility.

On Day 4, you figured out how to leverage contemporary events to your advantage. 

On Day 5, you connected the dots between PR and sales. 

And today, you learned why thought leadership content is critical—even if it isn’t as easily directly measurable as other initiatives.

This is enough to make you a very savvy business leader when it comes to PR. You should be able to ask the right questions and start driving results! 

And if you found this e-Course helpful, send it to a colleague! It would be the ultimate compliment. 

But the truth is, I can only go so deep in an email course.

So, if you’re wondering how I can work in a deeper capacity with you, there are a few ways I can be of service: 

  1. I can come speak to your company or industry—not just on earned media but on how to actually stay RELEVANT in a world that is changing at the speed of your feed. I’ve spoken for everyone from NASA to Marriott. You can check my availability here.
  2. You can hire my awesome team at Zen Media to execute on behalf of your brand. Day 1 to Day 5 and then some. Here’s what clients have to say about working with us.

I genuinely hope this has been useful for you in your journey.

This isn’t goodbye, but more of an I’ll see you later!

All the best, 

Shama