Social Media Lessons from the Kony 2012 Campaign

If you have accessed the Internet in the past 48 hours, or potentially even if you’ve turned on your TV or radio, you’ve probably heard about the Kony 2012 social media campaign. If you haven’t heard of this yet, a brief overview: earlier this week, the nonprofit organization Invisible Children released a 29-minute video on YouTube about Ugandan warlord Joseph Kony, who leads a rebel force of child soldiers and is universally considered a terrible person. As of this posting, the YouTube video has upwards of 55 million views. On Thursday, Twitter users mentioned Kony almost 1 million times.

The video’s virality is impressive, even without taking into consideration that it’s half an hour long, and conventional wisdom says to keep your message under two minutes long. What gives? Although its effectiveness in the long run has been disputed, amid allegations of “slacktivism” and criticism of Invisible Children’s financial practices, one thing’s for sure: these people understand social media marketing. Let’s take a closer look and see what marketing lessons we can take from Invisible Children and Kony 2012.

Keep it upbeat.

“But that doesn’t make sense, Zen Media,” you say. “This video is about a guy who makes kids kill their own parents. That’s not upbeat at all.” Yes, you’re right. That is the opposite of upbeat. But this video takes its time to get there, and doesn’t reel people in by opening with that. Kony doesn’t even show up until almost 9 minutes into the video. What happens before that? We learn about Invisible Children co-founder Jason Russell and his son Gavin. We see Gavin’s birth. We learn about Gavin’s friend Jacob, who lives in Uganda. We see family, friends, and other warm and fuzzy stuff first.

Play with their emotions.

When your issue involves harm to children or animals, it’s hard not to invoke a strong emotional reaction in viewers. Combine that with a small child sobbing while recounting his brother’s murder? What kind of heartless person wouldn’t try to share that message?

Use more than one medium.

The Kony 2012 campaign, like any good social media campaign, has its own hashtags. For example, check out #stopkony.


There are also plenty of celebrities tweeting with this hashtag. Even Justin Bieber himself.



Include a call to action.

Obviously the “share this video with everyone you know” part of the Kony 2012 video’s call to action has worked exceedingly well. But the major focus of the video shows up right around the 26 and a half minute mark. They want people to sign up and receive “action kits,” which they will then put to use during an overnight “postering session” on April 20 (note: we don’t suggest that your organization adopt public vandalism as a marketing tactic). To receive the action kit, you must commit to a $15 monthly donation. You can also download materials for free and print them at your own expense.

What do you think?

What social media lessons did you gather from the widespread sharing of Invisible Children’s Kony 2012 campaign? Leave us a comment to let us know!


She is the founder & CEO of Zen Media. She has been named the “Zen Master of Marketing” by Entrepreneur Magazine and the “Millennial Master of the Universe” by Forbes, Businessweek, and Inc have all recognized her as one of the Top 30 under 30 entrepreneurs in the field of marketing. Shama has built a global audience and is known for helping brands succeed in the digital age. She is a bestselling author, an international keynote speaker, and has been named one of LinkedIn’s Top 10 Voices in Marketing for four years in a row.



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