What is B2B Content Marketing?
When it comes to digital marketing, B2C marketers seem like they get to have all the fun. They can talk directly to consumers, tell gripping stories in their blog to tug at their audience’s heartstrings, or push out one hilarious Facebook post after the other. They’re the ones who can get away with being informal, lively, and entertaining, and there’s just no way for professional, serious B2B marketers to put that much fun in their straightforward marketing content – or is there?
B2B content needs to tie into your business's overall #marketing strategy. 💼— Shama Hyder (@Shama) January 13, 2022
Always make sure that your writing style fits your company’s brand and that the content you’re creating has a specific purpose within the context of your marketing strategy.
In reality, B2B and B2C marketers have a lot of common goals, and there’s no reason why B2B marketers can’t have some fun with their content marketing, too. The key is to find the right tone and to make sure that your content writing is still on-brand and relevant to your target audience.
Don’t be afraid to have some fun with your B2B content marketing. Just make sure that you stay on-brand and relevant to your target audience, and you’ll be able to write content that is both informative and entertaining.
To help you craft the perfect content for your company, we’ve put together a list of 10 content marketing strategies to keep in mind as you write. Incorporate each one into your content, and you’ll be writing crazy successful pieces of content in no time!
B2B content marketing vs. B2C content marketing
The term “business-to-business” makes it sound like one impersonal entity transmits data and statistics to another impersonal entity. Still, in reality, behind every corporate façade, there are…people. Whether B2C or B2B, everyone is writing content for human beings.
So why the huge difference between B2C and B2B content marketing, then? Why is it that B2C content tends to be more fun, while B2B can be on the dull side?
Every business wants to be seen as an authoritative expert in their industry. And light-hearted humor just doesn’t convey that weight of authority.
Just as it wouldn’t be appropriate to wear flip-flops to work when everyone else is wearing suits and ties or cracking scatological jokes at a business meeting with a big, important client. It’s just not appropriate to write a B2B blog post that’s nothing but emotion and humor. There needs to be substance to B2B content to generate leads and convince potential clients that you know your stuff.
That being said, business-people are all still humans. Just about every human would read something humorous, clever, or engaging rather than something dry and boring, even if it is about a critical business issue. It’s okay to crack some jokes at a business meeting – it helps break the ice and develop that relationship.
So yes, B2B content needs to be more substantive, but that doesn’t mean you can’t have fun with it, either. To create a crazy successful B2B content marketing strategy, you need to combine the best of both worlds – valuable, authoritative information conveyed professionally but written with humorous, or at least interesting, touches and an approachable style.
B2B Content Marketing Strategies
1. B2B content has to be valuable.
This is why stories and jokes can’t be the main focus of your content writing. What you write has to provide information of value to your target audiences. That information can be couched in a story, or peppered with jokes, but it still needs to shine through as the main focus of the content. Make sure that every topic you write about will make a potential customer think, “Wow, I really do need to read that,” when they see the title. If you can manage to do that, you’ll be well on your way to creating content that’s truly valuable to your readers.
2. B2B content must be easy to read.
The type of people interested in reading B2B content are also the type of people who are busy running their own businesses, and who don’t have a lot of extra time on their hands. How do you catch the attention of B2B buyers, and get them to slow down for just a minute to read your content in its entirety? Make it interesting. Using humor, brief stories, and a conversational style makes content easy and pleasant to read. Dry, boring content is more likely to be quickly skimmed rather than really read, which doesn’t make for an enjoyable – or memorable – experience.
B2B buyers are also the type of people who appreciate valuable content. They want to learn something new, or find a new way to do something they’re already doing. So, make sure your content is packed with helpful information.
If you can do all of those things – make your content interesting, valuable, and relevant – you’ll have no trouble getting B2B buyers to take notice.
3. B2B content should be easy to remember.
Humor and stories come into play here again. Which are you more likely to effortlessly remember in great detail – a story about a company’s success once they began using a certain service, or a list of facts and figures about that service? A gentle wisecrack about how much better a product is than its competitor, or percentages and research showing the differences? Putting information into an entertaining form will always boost retention and help building trust with existing customers.
Take a look at the example of GEICO. When most people think of GEICO, they think of the gecko. This little green lizard has been the GEICO mascot for over 20 years, and he’s one of the most popular insurance company spokesmen in the country.
Why is the gecko so popular? Because he’s funny. He cracks jokes and makes people laugh, and that’s a big part of why GEICO has been so successful. People remember the gecko, and they remember the funny commercials he’s in. So if you want to create a successful marketing campaign, you should consider using humor. Humor is more memorable and more trustworthy than serious messaging, and it can help you connect with your audience on a deeper level.
4. B2B content needs to be easy to share and promote.
Business professionals are not going to waste their colleagues’ or clients’ time by sharing content with them that isn’t truly worthwhile. But they’re also much more likely to share something that really caught and then held their interest. Being informative is one thing – being informative and interesting is what prompts people to share.
Making your B2B content easy to access and share is essential for getting the most out of it. By optimizing your content for search engines and social media, you can make sure that your target audience can find it and share it with their networks.
To make your content easy to share, use social media buttons to encourage readers to share your content with their networks. Be sure to include clear and concise copy that encourages readers to share your content. You can also use social media widgets to showcase your latest content on your website or blog.
5. B2B content should get to the point quickly.
Once again, busy business-people = no time to waste. Even if a B2B blog post is captivatingly written, if the reader can’t tell where it’s going after the first paragraph or two, he’ll abandon it as a waste of time. Getting to the point quickly doesn’t mean writing super short pieces of content or forgoing an interesting style – it simply means your stories and humor need to have a focus, a point, that’s clear from the get-go.
It can be tough to keep your business blog posts interesting and on-point, especially when you’re trying to appeal to busy professionals. But even if your post is captivatingly written, if the reader can’t tell where it’s going after the first paragraph or two, he’ll abandon it as a waste of time. In other words, it’s important to start with a bang.
6. B2B content writing must be professional.
Just as in our flip-flop example above, there’s a time and a place for everything. Appropriate humor? Yes. Off-color or outright silly humor? No. Concise stories that illustrate a point? Yes. Rambling tales that don’t really seem to go anywhere? No. Think of B2B content as content in an office environment, while B2C content is content relaxing at home. What’s appropriate in one place may not be in the other.
For example, in an office environment, you might want to keep your language professional and your stories concise. In contrast, at home you can be a little more relaxed with your language and your stories can be a little longer.
The key is to know your audience and to write the type of content that’s most appropriate for them. When in doubt, always err on the side of professionalism. You never want your content to be so silly or off-color that it distracts from your message.
Related read: What Is High-Quality Content?
7. B2B content needs to be targeted.
Because B2B audiences tend to be more focused than B2C audiences (decision-makers at certain types of retail chains as opposed to all women earning above a certain income level, for example), B2B content needs to be more narrowly targeted than B2C content does. This can actually be a good thing, though, since you can analyze what your audience’s specific pain points are, and then go after them in a very focused way. Your stories and humor can likewise be tailored to resonate with your target audiences.
Remember, too, that B2B audiences are usually decision-makers within their companies. This means that the content you write must be of the highest quality in order to persuade them to take action. So take the time to create a well-crafted narrative that will capture their attention and help them see the benefits of doing business with you.
In short, when creating content for a B2B audience, make sure that you target them specifically, produce high-quality material, and focus on the benefits of working with you. If you do all of these things, you’re sure to see success in reaching and engaging this important market.
8. B2B content has to be unique.
If someone can read your content without being able to hear and recognize your unique voice, you’ve got a problem. In order to be considered authoritative, you’ve got to craft a unique voice all your own. And how do you accomplish this? By letting your personality shine through, writing in a conversational style, and adding in touches of your own brand of humor or storytelling skills.
When it comes to finding your voice, there’s no one right way to do it. The important thing is to be authentic and true to yourself. Let your personality come through in your writing, and don’t be afraid to inject a little bit of your own personal flair. You want your readers to feel like they’re getting to know you, and that they can trust what you have to say.
Developing a unique voice is essential for any blogger looking to build an audience. By being authentic and letting your personality shine through, you can create content that is both informative and engaging. So don’t be afraid to let your voice be heard!
9. B2B content should be based on analytics.
Not all writing styles are created equal. It could very well be that your first attempts at making your content more interesting won’t be received well by your audience. Most B2B content marketing takes some trial and error before the best course of action is settled upon, so don’t be afraid to experiment.
Make sure that your content is relevant to your audience. Don’t just talk about things that you think are interesting – focus on the topics that your readers care about. If you can provide valuable information that is relevant to their needs, they’ll be more likely to stick around. Experiment with different techniques and watch your analytics, so you’ll know when you’ve hit upon the right style for your particular audience.
10. B2B content must tie into your business’s overall marketing strategy and goals.
Finally, make sure that your writing style fits your company’s brand and that the types of content you’re putting out there has a specific purpose within the context of your overall B2B marketing strategy. Creating content just because everybody else is doing it won’t produce an ROI – only a carefully considered B2B content strategy that corresponds with your overall business plan will have the result you want it to have.
If you want your B2B content marketing strategy to be successful, you need to make sure that everything you produce is high quality, on-brand, and has a specific purpose. Before you start creating any content, you need to sit down and figure out what you want to achieve with your B2B marketing strategy. What are your goals? What are your targets? What are you trying to achieve? Once you have a clear idea of your objectives, you can start tailoring your content to meet those goals.
Best Examples of B2B Content Marketing
Mailchimp: Reality TV for Content Marketing
Mailchimp is an all-in-one marketing, automation, and email marketing platform. The platform created an in-house video production studio before COVID hit and it’s been successful since. Among the studio’s releases, Mailchip created a reality tv style series called Werrrk. Every 10 minute episode of Werrrk focuses on a small business struggling to overcome a challenge.
Mailchimp’s Werrrk is a great example of content marketing that catches the audiences attention. Not only is it fun, but it’s short enough to keep the viewer from getting distracted. The content hold real value and and provides the audience (mostly entrepreneurs) with actionable solution that can be applied to their own business. Best of all, the content in these videos can be repurposed recycled into blog posts, podcasts and more, proving that this is a great way to do no waste content marketing.
Wistia: The Human Element
The most important thing about content marketing is maintaining the human elements. Wistia, a video hosting platform, is great at this. The brand shares visual content on Instagram that allows audiences to get a behind the scenes look at their people and dogs.
Not only does Wistia’s content align with their brand, but it’s smart and holds a ton of value. Visual content is not to be neglected and Wistia knows this as their viewer retention continues to grow at a fast pace. After all, who can scroll past a picture of a cute puppy!
HubSpot: Pioneers of B2B Content Marketing
HubSpot has both been teaching content marketing to other for over a decade and practicing it themselves. The platform is great because they are a great example of how to diversify your content and experiment with it.
With all the content HubSpot created such as blogs, emails, videos, and more they invest just as much in making sure their content makes sense and is reaching the right audience. While many businesses spam their social channels with the same content hoping for users to share, HubSpot makes an effort to begin a conversation. They capitalize on social media features such as Instagram stories and polls. Rather than just sharing links on Twitter they use the content to ask questions and begin conversations.
HubSpot’s willingness to explore new mediums and tactics has helped the company become one of the most successful and well-known marketing companies in the world. And there’s no doubt that HubSpot will continue to explore new opportunities in the years to come.
Now It’s Your Turn
What do you think about the differences between B2C and B2B content marketing? Do you think B2B content should be formal and impressive, or do you think that adding lighter touches here and there makes it more effective? What steps are you taking to make your B2B content marketing strategy crazy successful?
Ultimately, there’s no right or wrong answer when it comes to B2B content – it all depends on your target audience and what you’re hoping to achieve. But by following some simple marketing tactics, you can help to make your B2B content marketing plan crazy successful!