How To Build A Brand: Speak Your Truth | A Shama Hyder Original Film

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Shama Hyder:

But the statistics are that 64% of people will finish watching a video clip, whereas 24% will actually finish reading an article.

Shama Hyder:

Remember, this was about eight years ago when if you really think about social media, technology, the digital age, all of this is still so new. Think about this: eight years ago, our iPhones didn’t exist as we know them today, there was no Instagram, there was no Snapchat, there was no Spotify. Just think about how far we’ve come in those years alone. So we think technology, as we talk about it, has really come leaps forward in just the last less than a decade if you will.

Shama Hyder:

So I graduated from the University of Texas and I thought that I would go out there and get a what? What are you supposed to get when you graduate? A job. Right? You’re supposed to go get a job. Except there was one problem when I got out to go get a job. Not only did jobs not exist, but the industry didn’t exist. Because eight years ago, when you said social media, people said, “What?” And people asked me things like, “What’s Tweeter?” Right? Or, “Facebook is something my 13-year-old uses.” Remember, this is very, very early days of social media, so this was at the start of an industry, the start of an entirely new technology age, if you will.

Shama Hyder:

So I had two choices: I guess I could be unemployed or I could be self-employed. Yay! So I decided to be an entrepreneur. I started my own social media, digital PR agency, arguably one of the first social media agencies in the world, because it’s really easy to be the first when there’s not anyone else doing what you’re doing. And so of course we’ve come such a long way, but today I’m sharing some of that with you: lessons I’ve learned academically, but also building my own company.

Shama Hyder:

The importance of building your reputation online before you need it. If you think about the corner office, JJ, it used to be the corner office, it’d be the glass door of the assistant when you walked in. And today, that really has shifted online. That first impression is when I type in your company’s name into Google or Yahoo or Bing, what do I find? That’s my first impression; that’s your corner office. And so how are you proactively building that reputation, so when people seek you out … and that really should be the goal of a good business branding and marketing, that people are now seeking you out … what’s that impression and what are you doing to proactively cultivate a positive digital footprint?

Shama Hyder:

The other way to look at it is people get scared when they have something negative online, whether it’s a negative review or just one bad piece of press, and it’s because they have nothing good to counteract that; they haven’t really proactively built something. And so, obviously, when things like that happen, it’s the only thing out there that they let define them.

Shama Hyder:

Any time I share something, I think, “Is there value here?” So even if I say, “Hey, guys, just finished speaking at this event,” I’ll share something that I thought was particularly interesting from that event, or a question that I got. So everything that I share, I try to ask myself before I do like, “Is this providing value? Did this help anybody’s day get easier in some way? Or is it just …” I’ve never been a fan of adding to the noise on the internet and I certainly never want to be the cause of that.

Shama Hyder:

Yeah, there’s a lot of great female brands and brands in general, but here’s the other thing I’ll say. I think sometimes when we talk about putting your brand out there, I feel like there’s this myth that it has to be loud. Right? And you really have to be out there to shine. And I just don’t think that’s true. I think what’s really important is that you’re providing value. That’s what’s really important. And you do resonate with your audience, with your tribe, and that’s going to look very different for based on who your audience is.

Shama Hyder:

One of my colleagues and I guess, slash, in some ways, competitors, is Gary Vaynerchuk. We both run digital agencies. We’ve both got an early start. We’ve spoken at a lot of the same conferences, but we have completely different personalities. And our audiences, like people who resonate with him standing on stage, saying the F-word is not my … that’s not my audience, it’s not my style. So it’s hard. I would never pretend to be someone that I’m not just so I could be louder or bigger. It works for him because that’s who he is. And I think it’s really important to find what works for you because it’s who you are.

Shama Hyder:

I was talking to this female engineer and she said, “I’m thinking about writing my perspective on LinkedIn specifically about kind of stories from a perspective of a female engineer, especially in Silicon Valley.” And I told her, “That’s a great idea. Why don’t you do that?” And she said, “You know, I just don’t know if it will be valuable.” And I said, “Yeah, absolutely would be valuable because only you have your perspective, your lens, and that is valuable.” And this is the other thing, what you write, what you share, doesn’t have to appeal to everyone, right? This isn’t about how many people can you get to follow or like or retweet? That’s not what I’m talking about. It’s how can you get the attention of the right people?

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Day 6: How to Stay Relevant on Dark Social (Extra Credit)

Ready for some extra credit? I’m about to throw you some jaw-dropping stats.

In today’s B2B landscape, thought leadership content is more important than ever.

But B2B brands aren’t going all in. Why?

It isn’t as easy to track as other initiatives.

Here’s the thing, though: 

Even if it’s hard to measure, it’s still meaningful.

According to the 2024 Edelman-LinkedIn B2B Thought Leadership Impact Report, 52% of decision-makers and 54% of C-level executives spend over an hour a week consuming thought leadership content. 73% report trusting this content more than marketing materials.

And they don’t leave comments. They don’t hit the like button. 

They share it on dark social, privately. 

The impact is undeniable.

75% of decision-makers have explored a product or service they weren’t considering after consuming thought leadership content, and 60% realized their organization was missing an opportunity thanks to it.

If you thought those numbers sounded impressive, wait until you read this: 

90% are more receptive to sales outreach from companies that share consistent, high-quality thought leadership.

86% are more likely to include these companies in the RFP process (seat at the table, anyone?), and 60% are willing to pay a premium to work with them. 

You can’t make this up!

As long as B2Bs continue to choose the merely measurable over the meaningful, they’ll keep missing golden opportunities. Now that you know, you can stop your brand from falling into this trap. Stay vigilant by frequently asking yourself these 4 questions: 

Question 1: How does our thought leadership content support our overall business goals and objectives?

Action: Ensure that your thought leadership content strategy is aligned with your company’s overarching business objectives, such as increasing market share, driving revenue growth, or establishing your brand as an industry leader.

Result: Ensure alignment with business objectives.

Question 2: Does our thought leadership content address the most pressing challenges, questions, and aspirations of our target audience?

Action: Conduct thorough research to understand the needs, preferences, and pain points of your target audience. Develop thought leadership content that provides valuable insights, solutions, and perspectives that resonate with their specific challenges and goals.

Result: Stay focused on customer needs.

Question 3: How can we track and measure the engagement and impact of our thought leadership content, even if it’s not as straightforward as other marketing metrics?

Action: Implement a comprehensive measurement framework that goes beyond simple metrics like likes and comments. Track indicators such as time spent on page, scroll depth, content downloads, newsletter sign-ups, and referral traffic. Use surveys and feedback loops to gather qualitative insights from your audience on how your content has influenced their perceptions and decisions.

Result: Accurately track engagement and impact.

Question 4: How can we ensure that our thought leadership content is effectively integrated with our sales and marketing efforts?

Action: Collaborate closely with your sales and marketing teams to develop a cohesive content strategy that supports the entire customer journey. Use thought leadership content to nurture leads, support sales conversations, and establish your brand as a trusted resource. Provide your sales team with the tools and training they need to leverage thought leadership content effectively in their outreach and interactions with prospects.

Result: Synergistic integration with sales and marketing.

And that’s a wrap! You’ve reached the final email of the 5-Day MBA in PR. Congratulations!

You now know more about earned media and PR than the majority of business leaders out there.

Over the past week, you’ve seriously leveled up your knowledge and your game.

On Day 1, you explored different types of PR and learned how to choose what makes sense for you.

On Day 2, you discovered why a strategic distribution plan is vital to the success of earned media efforts.

On Day 3, you identified a crucial media reframe needed for maximizing visibility.

On Day 4, you figured out how to leverage contemporary events to your advantage. 

On Day 5, you connected the dots between PR and sales. 

And today, you learned why thought leadership content is critical—even if it isn’t as easily directly measurable as other initiatives.

This is enough to make you a very savvy business leader when it comes to PR. You should be able to ask the right questions and start driving results! 

And if you found this e-Course helpful, send it to a colleague! It would be the ultimate compliment. 

But the truth is, I can only go so deep in an email course.

So, if you’re wondering how I can work in a deeper capacity with you, there are a few ways I can be of service: 

  1. I can come speak to your company or industry—not just on earned media but on how to actually stay RELEVANT in a world that is changing at the speed of your feed. I’ve spoken for everyone from NASA to Marriott. You can check my availability here.
  2. You can hire my awesome team at Zen Media to execute on behalf of your brand. Day 1 to Day 5 and then some. Here’s what clients have to say about working with us.

I genuinely hope this has been useful for you in your journey.

This isn’t goodbye, but more of an I’ll see you later!

All the best, 

Shama