What is Shadowbanning, and How Do I Know if It’s Happened to Me?

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There’s been a lot of talks recently about the Instagram “shadowban” that’s been affecting some users.

It may sound like the title of the next James Bond movie, but it’s actually fairly simple. What it means is that Instagram is making some users’ posts invisible without the users knowing. For businesses that use Instagram to promote their brand, this is obviously a real problem. Being shadowbanned can lead to a plummet in engagement.

But we hasten to add: The act of shadowbanning is not an attempt by Instagram to censor your posts. It’s actually part of a bigger cleanup job that Instagram is doing to make Instagram content better, more relevant, and less spammy.

Now back to you. Why is the shadowban happening, and how can you tell if it’s affected your account?

Check your engagement levels

The biggest reason you’d notice that your account might be shadowbanned is that you’d see that noticeable dropoff in engagement mentioned earlier.

This would be because your posts aren’t showing up when people search for a hashtag, for potential reasons we’ll get into later.

Now, a drop in engagement doesn’t necessarily mean that you’ve been shadowbanned. It could mean that there’s a legitimate problem with your content, or that something you’re doing isn’t working.

In fact, this is probably the more likely scenario, unless you notice a truly serious, sudden change in the number of likes and comments you’re getting.

Some users who have likely been affected by the shadowban have reported getting an average of 50 likes within 5 minutes of posting have said that it was suddenly taking them 5 minutes to get just 1 like. That’s the level of change that you may want to look into more closely.

A more direct way of seeing whether your posts are visible, of course, is to search for a hashtag you’ve used on a low engagement post. If your post isn’t showing up, well, then you may have been shadowbanned.

There’s also a website that can supposedly check if you’ve been shadowbanned with nothing but your Instagram account name. It might be worth a try, but we can’t recommend it wholeheartedly. There’s no real way to know if it’s 100% accurate.

Why am I shadowbanned?

While the exact reasons for a shadowban haven’t been shared by Instagram, there are many people and organizations that have been experimenting to figure out what triggers a shadowban.

According to social media scheduling tool Plann and others, here are the probable reasons you may have been shadowbanned.

You’re using bots or an automated app to post on your behalf.

This is a big no-no nowadays. As Instagram has been trying to clean up users’ feeds and make the platform less spammy, automated posting has become one possible way to get shadowbanned.

How can they tell if you’re using an app? It’s all about the IP address. If a post goes up on your account from an IP address in, say, Delaware, where the app is located, and then you post 5 minutes later from your location in New York, Instagram will likely look into it.

You’re buying followers.

Most brands today know that buying followers is a terrible way to try to get ahead, as social media marketing is all about quality, not quantity.

However, if you’re still employing this tactic, stop right now. Not only is it ineffective, but it could also trigger a shadowban.

Instead, it’s time to work on building up an authentic audience that is interested and engaged in what you post.

You’re putting in tons of hashtags that aren’t truly relevant to your content.

You’ve seen those posts with one long string of hashtags – #nofilter, #selfie, #instalove, #foodporn, etc.

One thing many – not all, but many – of these posts have in common is that several of those hashtags probably have little to do with the image. It’s clear they’re in the post so that the post will show up in more searches, not because they help define the content in any meaningful way.

Overused hashtags become cliches.

Overused hashtags are social media cliches. Don’t use them. Click To Tweet

And just like your high school English teacher reamed you for using “you don’t have to be a rocket scientist” in your term paper, Instagram is not going to be pleased if you’re appending #sunset, #cute, and #love to every image you post.

Instead, use hashtags the way they’re supposed to be used: to add something relevant to a trending conversation, help your followers find you, or help develop your social media voice.

You’re using the same hashtag(s) over and over.

Maybe you’re careful about using meaningless hashtags, but you’ve been putting your branded hashtag on the end of every post for weeks. This is another apparent way to get shadowbanned on Instagram.

Instead of sticking with the same hashtags for all or most of your posts, try varying them a bit. Be more creative with your hashtag game, or even stop using them all together for a few days. This can help you start to step out of that dreaded shadow.

Don’t use the same hashtags over and over to avoid the Instagram #shadowban. Click To Tweet

You’re using banned hashtags.

You may not know that Instagram bans certain hashtags from time to time. It’s usually because they’ve been co-opted by users with less than honorable intentions, either for spam or for content that’s NSFW.

A list of banned hashtags as of May 2017 can be found at the Huffington Post, but you can also easily check if a hashtag is banned.

All you have to do is tap the Explore icon in Instagram and search for your hashtag. (Images are via Preview’s explanation of how to find banned hashtags.)

If the search screen says “no posts found,” then you need to make sure that the hashtag is actually banned.

To do that, tap the hashtag, and see what appears. If no posts at all show up, then the hashtag is completely banned. If a small selection of posts appears, then the hashtag is temporarily banned, and you’ll want to avoid it for a week or two. You can check back periodically to see if the ban has been lifted.

Source: Preview

So how do I get Instagram to stop shadowbanning me?

Well, the good thing about the shadowban is it’s not a permanent thing. The adverse effects of it should end once you’re back in Instagram’s good graces.

The most effective way to do that seems to be to simply back off of using the app for a few days or a week. Several Instagram users who believe they’d been banned tried this tactic and found that after a few days of silence, their engagement levels were back where they’d been before the ban.

Going forward, it’s important to stick to social media marketing best practices when posting on Instagram: Post content that is relevant, valuable, and original. Keep your hashtag game concise and authentic.

If you follow these guidelines, you shouldn’t have to worry about another Instagram shadowban hitting you any time soon.

For more Instagram marketing tips, read “How to Market Your Business on Instagram: A Complete Guide.”

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Day 6: How to Stay Relevant on Dark Social (Extra Credit)

Ready for some extra credit? I’m about to throw you some jaw-dropping stats.

In today’s B2B landscape, thought leadership content is more important than ever.

But B2B brands aren’t going all in. Why?

It isn’t as easy to track as other initiatives.

Here’s the thing, though: 

Even if it’s hard to measure, it’s still meaningful.

According to the 2024 Edelman-LinkedIn B2B Thought Leadership Impact Report, 52% of decision-makers and 54% of C-level executives spend over an hour a week consuming thought leadership content. 73% report trusting this content more than marketing materials.

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They share it on dark social, privately. 

The impact is undeniable.

75% of decision-makers have explored a product or service they weren’t considering after consuming thought leadership content, and 60% realized their organization was missing an opportunity thanks to it.

If you thought those numbers sounded impressive, wait until you read this: 

90% are more receptive to sales outreach from companies that share consistent, high-quality thought leadership.

86% are more likely to include these companies in the RFP process (seat at the table, anyone?), and 60% are willing to pay a premium to work with them. 

You can’t make this up!

As long as B2Bs continue to choose the merely measurable over the meaningful, they’ll keep missing golden opportunities. Now that you know, you can stop your brand from falling into this trap. Stay vigilant by frequently asking yourself these 4 questions: 

Question 1: How does our thought leadership content support our overall business goals and objectives?

Action: Ensure that your thought leadership content strategy is aligned with your company’s overarching business objectives, such as increasing market share, driving revenue growth, or establishing your brand as an industry leader.

Result: Ensure alignment with business objectives.

Question 2: Does our thought leadership content address the most pressing challenges, questions, and aspirations of our target audience?

Action: Conduct thorough research to understand the needs, preferences, and pain points of your target audience. Develop thought leadership content that provides valuable insights, solutions, and perspectives that resonate with their specific challenges and goals.

Result: Stay focused on customer needs.

Question 3: How can we track and measure the engagement and impact of our thought leadership content, even if it’s not as straightforward as other marketing metrics?

Action: Implement a comprehensive measurement framework that goes beyond simple metrics like likes and comments. Track indicators such as time spent on page, scroll depth, content downloads, newsletter sign-ups, and referral traffic. Use surveys and feedback loops to gather qualitative insights from your audience on how your content has influenced their perceptions and decisions.

Result: Accurately track engagement and impact.

Question 4: How can we ensure that our thought leadership content is effectively integrated with our sales and marketing efforts?

Action: Collaborate closely with your sales and marketing teams to develop a cohesive content strategy that supports the entire customer journey. Use thought leadership content to nurture leads, support sales conversations, and establish your brand as a trusted resource. Provide your sales team with the tools and training they need to leverage thought leadership content effectively in their outreach and interactions with prospects.

Result: Synergistic integration with sales and marketing.

And that’s a wrap! You’ve reached the final email of the 5-Day MBA in PR. Congratulations!

You now know more about earned media and PR than the majority of business leaders out there.

Over the past week, you’ve seriously leveled up your knowledge and your game.

On Day 1, you explored different types of PR and learned how to choose what makes sense for you.

On Day 2, you discovered why a strategic distribution plan is vital to the success of earned media efforts.

On Day 3, you identified a crucial media reframe needed for maximizing visibility.

On Day 4, you figured out how to leverage contemporary events to your advantage. 

On Day 5, you connected the dots between PR and sales. 

And today, you learned why thought leadership content is critical—even if it isn’t as easily directly measurable as other initiatives.

This is enough to make you a very savvy business leader when it comes to PR. You should be able to ask the right questions and start driving results! 

And if you found this e-Course helpful, send it to a colleague! It would be the ultimate compliment. 

But the truth is, I can only go so deep in an email course.

So, if you’re wondering how I can work in a deeper capacity with you, there are a few ways I can be of service: 

  1. I can come speak to your company or industry—not just on earned media but on how to actually stay RELEVANT in a world that is changing at the speed of your feed. I’ve spoken for everyone from NASA to Marriott. You can check my availability here.
  2. You can hire my awesome team at Zen Media to execute on behalf of your brand. Day 1 to Day 5 and then some. Here’s what clients have to say about working with us.

I genuinely hope this has been useful for you in your journey.

This isn’t goodbye, but more of an I’ll see you later!

All the best, 

Shama