7 Marketing Mistakes that Make CMOs Look Dumb

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Critical Errors to Avoid to Stay Ahead of the Competition

This blog post isn’t for you; it’s all about your competitor. You know who that is, that clueless guy across town or on the other side of Twitter. The CMO who thinks he knows it all while his online influence and marketing revenue dwindle.

You don’t make these mistakes. You are smart, savvy, and sophisticated. Your marketing strategy, planning, and execution are flawless, all because you don’t make these seven key mistakes.

What are those critical errors? Here’s the run-down of key online marketing mistakes you will be sure to avoid.

1. Stale website design.

The internet is ever-evolving, and users expect the very best. You keep up with the latest trends in web design and usability to keep your brand current. Your website has been redesigned or freshened up in the last 12 months with a clean look, simple navigation, and a recognizable logo. You are mobile responsive and look great on phone, tablet, and laptop. No mistake here, because your site rocks.

2. No content strategy.

Strategy is your middle name, and implementation is your game. You have done your research, and now you know what your customers want, what they need, what drives them, and what keeps them awake at night. You listed every idea, organized them into categories, and planned your final content products (blog posts and white papers) to deliver for your readers. You are working the strategy now, and already you see the benefits as your customers are increasingly sharing your posts and acting on your CTAs. You are no novice — you are the king of content strategy.

3. Ignoring email marketing.

When your competitor said, “Email is dead,” you whispered Long Live Email! and watched your list grow. You built landing pages, free offers, and reports that add value to your customers while garnering you those precious email addresses. You built those relationships strategically with your content strategy and special members-only offers. And now when you send the right email subject line with a compelling CTA, your loyal audience responds with revenue. You are the smartest email marketer on the block, and your numbers show it.

4. Optimizing for the wrong people.

Some worries may keep you up at night, but SEO isn’t one of them. You are people-first in your content, as in the rest of your business, and your growing search engine traffic and inbound links reflect that. So you don’t panic — you welcome Google updates, because you know you will benefit from the strong writing, tagging, and keyword strategy you’ve always used. Google is your friend, Yahoo loves you, and Bing brings the results, because you write and optimize for what matters – your audience.

5. Throwing money at pay-per-click advertising.

As CMO, you have a watchful eye on both sides of your online advertising strategy – the cost and the revenue. And you know that simply throwing more (or less) money isn’t going to increase profitability. You have the big-picture – what keywords work for you and how far down the sales funnel they drive your audience. You are agile, quick to tweak a campaign when necessary, yet patient to see long-term results before making judgment. You won’t waste money because you understand effective pay-per-click advertising.

6. Neglecting to build community.

Your company is social, and it shows. You don’t make the mistake of spamming your Twitter followers with ads or filling their Facebook walls with ads. Your social media community is growing into a loyal fan base thanks to the humorous, useful, and visually appealing content you provide several times a day. The majority of your social media content is light-hearted conversation around topics related to your brand, and that is why you are the first name your fans think of in your market. You didn’t miss the party, because it’s on your social media pages.

7. Stop learning.

Your competitor may be stuck in 1995, but you are running full-speed into the next big thing. You voraciously read marketing blogs every morning, listen to marketing podcasts on your way to work, and subscribe to the Wall Street Journal. You attend conferences in person and online to learn what is the latest in marketing or in your particular market itself. You connect with other CMOs and online marketing experts and value their opinion. You won’t be left in the dust, because you are the first to know.

These seven marketing mistakes make CMOs look dumb and steal valuable revenue from businesses every year. You won’t make those costly errors, because you stay up-to-date and in-the-know. You also know when to call in the experts for help. That’s why you trust Zen Media to handle your online marketing needs professionally and promptly. Contact us today to put our strength to work for you.

 

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Day 6: How to Stay Relevant on Dark Social (Extra Credit)

Ready for some extra credit? I’m about to throw you some jaw-dropping stats.

In today’s B2B landscape, thought leadership content is more important than ever.

But B2B brands aren’t going all in. Why?

It isn’t as easy to track as other initiatives.

Here’s the thing, though: 

Even if it’s hard to measure, it’s still meaningful.

According to the 2024 Edelman-LinkedIn B2B Thought Leadership Impact Report, 52% of decision-makers and 54% of C-level executives spend over an hour a week consuming thought leadership content. 73% report trusting this content more than marketing materials.

And they don’t leave comments. They don’t hit the like button. 

They share it on dark social, privately. 

The impact is undeniable.

75% of decision-makers have explored a product or service they weren’t considering after consuming thought leadership content, and 60% realized their organization was missing an opportunity thanks to it.

If you thought those numbers sounded impressive, wait until you read this: 

90% are more receptive to sales outreach from companies that share consistent, high-quality thought leadership.

86% are more likely to include these companies in the RFP process (seat at the table, anyone?), and 60% are willing to pay a premium to work with them. 

You can’t make this up!

As long as B2Bs continue to choose the merely measurable over the meaningful, they’ll keep missing golden opportunities. Now that you know, you can stop your brand from falling into this trap. Stay vigilant by frequently asking yourself these 4 questions: 

Question 1: How does our thought leadership content support our overall business goals and objectives?

Action: Ensure that your thought leadership content strategy is aligned with your company’s overarching business objectives, such as increasing market share, driving revenue growth, or establishing your brand as an industry leader.

Result: Ensure alignment with business objectives.

Question 2: Does our thought leadership content address the most pressing challenges, questions, and aspirations of our target audience?

Action: Conduct thorough research to understand the needs, preferences, and pain points of your target audience. Develop thought leadership content that provides valuable insights, solutions, and perspectives that resonate with their specific challenges and goals.

Result: Stay focused on customer needs.

Question 3: How can we track and measure the engagement and impact of our thought leadership content, even if it’s not as straightforward as other marketing metrics?

Action: Implement a comprehensive measurement framework that goes beyond simple metrics like likes and comments. Track indicators such as time spent on page, scroll depth, content downloads, newsletter sign-ups, and referral traffic. Use surveys and feedback loops to gather qualitative insights from your audience on how your content has influenced their perceptions and decisions.

Result: Accurately track engagement and impact.

Question 4: How can we ensure that our thought leadership content is effectively integrated with our sales and marketing efforts?

Action: Collaborate closely with your sales and marketing teams to develop a cohesive content strategy that supports the entire customer journey. Use thought leadership content to nurture leads, support sales conversations, and establish your brand as a trusted resource. Provide your sales team with the tools and training they need to leverage thought leadership content effectively in their outreach and interactions with prospects.

Result: Synergistic integration with sales and marketing.

And that’s a wrap! You’ve reached the final email of the 5-Day MBA in PR. Congratulations!

You now know more about earned media and PR than the majority of business leaders out there.

Over the past week, you’ve seriously leveled up your knowledge and your game.

On Day 1, you explored different types of PR and learned how to choose what makes sense for you.

On Day 2, you discovered why a strategic distribution plan is vital to the success of earned media efforts.

On Day 3, you identified a crucial media reframe needed for maximizing visibility.

On Day 4, you figured out how to leverage contemporary events to your advantage. 

On Day 5, you connected the dots between PR and sales. 

And today, you learned why thought leadership content is critical—even if it isn’t as easily directly measurable as other initiatives.

This is enough to make you a very savvy business leader when it comes to PR. You should be able to ask the right questions and start driving results! 

And if you found this e-Course helpful, send it to a colleague! It would be the ultimate compliment. 

But the truth is, I can only go so deep in an email course.

So, if you’re wondering how I can work in a deeper capacity with you, there are a few ways I can be of service: 

  1. I can come speak to your company or industry—not just on earned media but on how to actually stay RELEVANT in a world that is changing at the speed of your feed. I’ve spoken for everyone from NASA to Marriott. You can check my availability here.
  2. You can hire my awesome team at Zen Media to execute on behalf of your brand. Day 1 to Day 5 and then some. Here’s what clients have to say about working with us.

I genuinely hope this has been useful for you in your journey.

This isn’t goodbye, but more of an I’ll see you later!

All the best, 

Shama